Shipping Policy
Shipping & Delivery
Venus Wardrobe delivers bold, playful, and chic fashion for self-expression. Every order is carefully packaged to ensure your stylish wardrobe, from Moonlace Tie-Front Layered Knit Top to Azure Escape Open-Back Maxi Dress, arrives safe, promptly, and ready to make a statement. Our shipping policies focus on transparency, flexibility, and support for fashion-forward customers worldwide.
Processing & Handling
All orders are hand-checked by our Venus Wardrobe team. Our pieces, including Velour Touch V-Neck Thermal Knit Tee and Sienna Deep-V Draped Camisole, are crafted from premium fabrics like cotton blends, recycled polyester, soft velour, and satin. Each garment is inspected for quality, detailing, and brand aesthetic. Standard processing typically takes 1–3 business days.
After processing, you’ll receive tracking details via email. Every item is treated as a statement piece, ensuring graphics, lace trims, draping, and stitching meet our high standards.
Pre-orders, exclusive drops, or collaborations may ship separately to maintain quality and preserve exclusivity.
Estimated Delivery Times
- USA Standard: 5–10 business days
- USA Express: 2–5 business days
- Canada & Mexico: 7–12 business days
- Europe Standard: 8–15 business days
- Europe Express: 4–8 business days
- Asia & Oceania: 10–20 business days
- International Express: 5–10 business days
Allow extra time for customs, local holidays, or unexpected delays. Early ordering is recommended for limited edition pieces.
Packaging & Sustainability
All packages are eco-friendly and minimal, reflecting Venus Wardrobe’s commitment to sustainability. Packaging is recyclable and designed to protect your garments, from Wild Drift Backless Maxi Dress to Scarlet Hourglass V-Neck Gown.
Every parcel includes branded tags, protective wrapping, and careful arrangement of delicate details.
Shipping Support & Tracking
Our support team helps with tracking orders, clarifying customs duties, or resolving delivery issues. We provide updates and solutions to ensure your fashion arrives without hassle.
Address Accuracy
Double-check your shipping address before placing an order. Incorrect addresses may delay or prevent delivery. Contact support@venuswardrobe.store immediately for changes.
Customs, Duties & Import Taxes
International orders may incur import taxes or customs fees, which are the recipient's responsibility. We provide accurate documentation to minimize delays.
Please review your country’s import rules, especially for limited edition or heavy items.
Lost or Delayed Packages
If your package is delayed or lost, verify tracking first. If unresolved, contact support with your order number and tracking info. We investigate and provide solutions, including replacement or reshipment.
Additional Notes
- All items are designed for versatile styling and layering.
- Limited runs or collaborations may have extended delivery times.
- We reduce environmental impact with consolidated shipments and sustainable packaging.
- Tracking updates may take up to 24 hours to reflect in the system.
- Express shipping upgrades are available at checkout.
Company Information
📧 support@venuswardrobe.store
📞 +1 510 372 9444
📍 VENUS WARDROBE LLC, 226 E 7TH ST, WALSENBURG, CO 81089