Once your order is confirmed, our team carefully prepares each item. Expect an email notification with tracking details as soon as your package leaves our Walsenburg studio.

Each parcel includes protective packaging to maintain the integrity of delicate fabrics such as satin, lace, or tulle, as well as structured or layered pieces.

• High-quality packaging ensures garments arrive crease-free
• Layered, playful pieces are arranged to preserve their shape
• Branded tags and inserts provide styling suggestions and care instructions

Venus Wardrobe ships worldwide. International shipments may require extra transit time due to customs inspections, local holidays, or import duties.

We provide guidance and assistance for international tracking and customs clearance to help ensure smooth delivery.

• Customs documentation included with every package
• Additional shipping options for express delivery available at checkout
• Special handling for delicate fabrics or limited-edition releases

Tracking data is generally updated within 24–48 hours after shipment. Keep your tracking number accessible for precise updates.

For missing updates or unusual delays, our support team will help you locate your order and provide next steps.

• Receive automatic notifications for package status changes
• Daily updates recommended for international shipments
• Support available for rescheduling or redirecting deliveries

Every Venus Wardrobe package is designed to delight. Our packaging is eco-conscious, visually appealing, and protective:

• Branded tissue wraps, protective inserts, and secure boxes
• Designed to maintain the playful, chic look of our garments
• Eco-friendly materials with minimal waste
• Care guides and styling tips included for mix-and-match layering